This week, Josh talks about various strategies to enhance the experience in your chiropractic office. He highlights the significance of customer service, appointment accessibility, efficient communication, and a patient-centric approach. We’ll also explore the potential of AI and technology in revolutionizing the process. Josh discusses the importance of a smooth patient journey within the clinic, from easy location and friendly staff, to streamlined paperwork and post-visit communication.
“If you treat them like trash, they're unlikely to refer because they don't want their friend or family to be treated like trash.”– Dr. Josh Satterlee
Topics Covered Include
Clinic/Gym Hybrid Discussion Group: https://www.facebook.com/groups/1089660424448127/
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